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[ THE LEDGER / CASE_STUDY:002 // DTC BRAND ]

30%+ EMAIL REVENUE
FROM SPORADIC SENDS

From occasional newsletters to a proper email system, now consistently above 30% of total revenue.

PRIMARY METRIC
30%+
EMAIL REVENUE ATTRIBUTION

THE
OBJECTIVE

01. ANALYSIS

This DTC brand treated email as an afterthought. An occasional newsletter went out when someone remembered to send it. No flows ran in the background. No campaign calendar existed.

Deliverability was never managed, so even the sends that did go out underperformed. Email wasn't a channel the founder could rely on. It was a task that got skipped most weeks.

STATE BEFORE

Sporadic Sends

STATUS

Ongoing

[ INFRASTRUCTURE ]

WHAT WE DID

We treated email as infrastructure, not a task list item. That meant building the parts that run without anyone remembering to hit send.

01 / APPROACH

FLOWS, CALENDAR
& CLEAN DELIVERABILITY

We built a proper email system: automated flows, a real campaign calendar, and a deliverability strategy to keep the account healthy. Occasional sends were replaced with a system that runs on its own.

02 / PRINCIPLE

SYSTEM
OVER SPORADIC SENDS

A REAL SYSTEM TURNED AN OCCASIONAL NEWSLETTER INTO A RELIABLE 30%+ OF REVENUE.

05 / HEADLINE SEND
30%+ EMAIL REVENUE ATTRIBUTION, ONGOING

Consistent, ongoing email revenue attribution since the system replaced sporadic, occasional sends.

THE
DELTA

Quantitative outcomes from the account's Klaviyo reporting.

Email revenue attribution has held consistently above 30% since the system went live. The founder no longer has to think about whether an email went out this week.

EMAIL ATTRIBUTION
30%+
ONGOING
STATE BEFORE
Sporadic Sends
NO SYSTEM
STATUS
Ongoing
ACTIVE
WHY THIS WORKED
“My store went from sending the occasional newsletter to having a proper email system with flows, a campaign calendar, and clean deliverability. Revenue attribution from email is consistently above 30%. I barely think about it anymore.”
AMANDA R., FOUNDER, DTC BRAND

[ DATA_NOTE ] Figures reflect the account's ongoing email revenue attribution following a full flow and deliverability rebuild, pulled directly from Klaviyo reporting. Client identity is withheld per our confidentiality standard. Every number above is pulled directly from the account's Klaviyo reporting.

FURTHER READING
DEPLOYMENT_FINAL_PHASE

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